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We require this information to understand your needs and provide you with a better service including:
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internal accounting and record-keeping
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to improve our services
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to provide you with information relating to our website and services that you request from us
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to provide you with information on other services that we feel may be of interest to you in line with those you have previously expressed an interest in via our website or other means
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to process a booking you have made
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to meet our obligations arising from any contracts entered into by you and us
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for dealing with entries into a competition
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to seek your views or comments on the services we provide
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to notify you about any changes to our website including improvements and service or product changes
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to send you communications which you have requested that may be of interest to you
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to administer this website
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to periodically send promotional emails about new services, special offers or other information which we think may be of interest to you
For how long will we hold your information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will never sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. The only circumstances in which we will provide your information outside of Love Parenting UAE is:
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where you have requested us to do so.
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where we are required to do so by law, for example, pursuant to a court order or for the purposes of fraud prevention or crime detection.
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we do share your name and email address with the organizations that license us to teach certain classes that you attend. Those companies also process your personal data in order to send you relevant information and offers that may be of interest to you. At any time, you may withdraw your prior consent or object to the processing of your personal data by contacting us. Provided you do not object or withdraw your consent, we will assume that you are happy to continue hearing from these companies.
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BabyCalm™ and ToddlerCalm™ classes and workshops are licensed through CalmFamily™ and we do share participant info from those classes. Their privacy policy can be read here.
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Our Baby Signing classes are licensed through Little Signers Club and we do share participant info from these classes. Their privacy policy can be read here.
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How do I opt out?
If you no longer wish to receive marketing materials from us by way of promotional emails, you may opt out at any time. Either click the unsubscribe link at the bottom of emails sent to you or email info@loveparentinguae.com and we will process your request within 7 days.
Your rights as a data subject
At any point, whilst we are in possession of or processing your personal data, all data subjects have the following rights:
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Right of access - you have the right to request a copy of the information that we hold about you
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Right of rectification - you have a right to correct data that we hold about you that is inaccurate or incomplete. The accuracy of your information is important to us. If any of your personal information changes or if any of the information we hold on you is inaccurate or out of date, please email us at info@loveparentinguae.com.
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Right to be forgotten - in certain circumstances you can ask for the data we hold about you to be erased from our records
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Right to restriction of processing - where certain conditions apply you have the right to restrict the processing
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Right of portability - you have the right to have the data we hold about you transferred to another organisation
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Right to object - you have the right to object to certain types of processing such as direct marketing
Complaints
In the event that you wish to make a complaint about how your personal data is being processed by Love Parenting UAE, you have the right to complain. Please send any complaint by email to info@loveparentinguae.com.